** If you are not able to see video from the camera and are viewing with Internet Explorer, you may need to add this camera page to the “compatibility view”. You can do this by clicking on “Tools” and selecting “Compatibility View Settings”, and then press the “Add” button. The number 126.96.36.199 should already be in the box. You may also need to let your computer download and install an “active-x” add-on from Panasonic if you have not done that before. If it still fails to show you the camera video, please contact us by phone (402-582-4242) or email at firstname.lastname@example.org.